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Posted by cyn kon on 04/23/2013
I can't beleive someone in the front told us to come back at 10:30 which was about 2 hours and he will seat us, then he sends us in a waiting room for another 2 hours total wait time 4 hours and the steak was below subpar.The server was awesome and tried to make our 1st time visit better. We left with a smile because of the server but I will never go back.
Posted by Larrel on 08/21/2012
We had the same problem with the service. The waiter had an attitude like we were a bother when we first sat down and had to hunt him down to pay the bill. The wait for a steak was extremely long and the resturant was half empty. Finally it was cooked rare when we ordered med well. Will go down the block next week for dinner.
Posted by Bebe on 04/08/2012
The food was OK. However, there is no control or management of wait time. We put our names on the wait list and waited to be called. Once we were called, it was one solid hour before we were seated. We should have left but they kept stringing us along. Groups that arrived after us were seated before us. No apology for the wait. Won't be going back.
Posted by neighbour guy on 10/09/2009
I have had the same issues as alot of the reviewers. The quality of the actual grilling was failing thru the years, and i had always been there when they were busy. I went on a Monday, and i had the best steak ive ever had there. There was no wait, and and they were much slower than normal.... hence better steak, service and quality grilling. Thats my 2 cents.
Posted by Hazem on 10/08/2009
Servers seem to enjoy arguing with guests. The brenjana chef special could have been a great dish if it weren't served COLD in the middle. My steak was killed and tasted like a bad piece of rubber, and the server had the audacity to say "it's not fast food" to me when I asked him how much longer would it take after 50 minutes of waiting. Two years ago that place was one of my favorites, but last night was my last there.
Posted by Querencia on 04/08/2009
Service was a bit slow, atmosphere was cheery, food was good, BYOB policy was great, but what surprised me was what a value this place is. A huge dinner for four with a lot of extras (four appetizers, two extra sides, two iced teas, four desserts) came to $117, half of what we expected. We were there on Sunday, it's now Wednesday night, and we are still eating Tango Sur leftovers plus I have more in the freezer and I made big beef sandwiches for our guests to take on the plane Monday. Portions are simply gargantuan. Doggie bag won't cut it---take a shopping bag when you go.
Posted by Sam on 03/16/2009
I love the food there. Everything I have tried was very yummy. Service is on the other hand -- Horrible. Start from the host - never smile, act like I was there begging for free food. The servers are impolite and inattentive. Food & BYOB, those are the reason why I still going there.