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One of the worst service I've ever experienced. We had to wait for our server for 15 minutes just to come to our table to take a drink order. She was very fake when she approached us every time. The food was a bit on the salty side. I might go back to give this place another try and hope not to have the same server.

First stop in Chicago, recommended by a bunch of people and lived up to every praise! I loved the chimichanga. Definitely try it out!

If you like Mexican you have to come here. The food is authentic and is very enjoyable. The atmosphere is so inviting and warm. The service is absolutely outstanding and as if you were in Mexico...while in the midwest! The staff is outstanding. The margaritas are the best. You can upgrade, but the house are true to tradition and never sweet or full of syrup as in so many U.S. versions of this drink. The company of the bar staff is something you will not find in most places, they are friendly, kind and accommodating. This place is truly a little slice of Mexico planted in the heart of a great city.

This used to be one of my favorite Mexican restaurants in Chicago. Everytime I was in Chicago, I would visit it two, three, six times. This past weekend was the first time I was back in about 20 years. Such a disappointment. Chips and salsa good but everything else was dreadful. We shared the mini appetizer plate -- tasted like process cheese and the so called nacho was just a chip with processed cheese melted. Chili relano was greasy and bland. We each also ordered a small salad and they couldnt get that right. Lettuce that was almost turning brown and weird, too sweet and watery dressing. I will never go back and I used to love this place

I have been to Su Casa twice. Once for take out and more recently for dining in. My first experience was that the food was bland and sub standard. The chips were not salty the sala needed nore kick, the maragaritas, if small, are literally 4 ounces.

I'll be the first to admit I haven't been thrilled with EVERY meal I've had at Su Casa, but probably 90% of the time! If people perceive a cool attitude from the servers, it may just be a language barrierafter all, the place is run by a close Mexican family. A wide variety of premium tequilas, creative margaritas and a knowledgeable bar staff are reasons enough to go back, but the salsa for chips is the best I've found in Chicagomuch better than the more-hyped Mexican food places people suggest. Food ranges from traditional tacos & such to other more advanced authentic Mexican dishes. Definitely a few notches above your basic Taco/Burrito/Enchilada place. As the only traditional Mexican food place near Michigan Avenue, they could slack and still get business, but they don't. The local hotel concierges should check out Su Casa nearby before sending tourists or downtown shoppers on an expensive cab ride to the same old Tex-Mex joints. I made myself hungryI think I'm going there now!

The guacamole had no taste. The margaritas were okay but not fantastic. The atmosphere was fun and I would consider going there again but just for drinks