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Posted by Anonymous on 03/23/2015
I was a regular customer for over ten years. I went out of my way to recommend the resturant to anyone new to Hyde Park. I'm a big fan of Mexican and this was one of my favorites but I refuse to return due to horrible service. I walked in during a busy afternoon to place a to go order, clearly everyone was busy. I waited and waited and was ignored for 15 minutes. No one said hello, just a moment or I'll be right with you. At about the twenty minute marker I asked a woman fractically addressing phone orders and the regsiter who the manager was (I already knew it was her). She responded in an escalated and irritated tone "IM BUSY". Really???? Anything but I'm busy would have sufficed. A head nod, a hand gesture, a "give me a minute" or "how may I help you" would have worked for me. What a shame, an inability to treat people with simple dignity and respect is costing this resturant so much business. The food is decent, too bad the owner doesnt believe in creating an experience, respecting it's patrons or multitasking when busy. There's a reason why the place is empty more often than not.
Posted by anonymous on 10/07/2013
i have orderred take out numerous times i recommend calling 15 minutes ahead of your scheduled time of pick up since it is a restaurant dine in usually takes favor. i dined in last week ordered a lime margarita and steak fajitas dinner and let me just say i had not had such a pleasant meal in weeks (college student survive on ramen nooddles). i highly recommend i understand it is a family business and the family actively helps out at the restaurant daily. service is ok nothing special but the food will win you over.
Posted by SST on 03/04/2012
I love the steak tacos and bless the individual who finally put the spicy carrots on the menu. I always get the tacos but I've tried other menu items and always go back to my favorite item, tacos. I like to add a few extras so don't be shy add avocado, cilantro and sour cream...yummy. I think the prices are reasonable and the staff is always pleasant, I've dined in and usually order carry out. My only complaint would be the steak sometimes has the fatty part which I hate.
Posted by hyde parker on 09/25/2011
this is my new most favorite resturant from day one!!
Posted by anonymous on 04/02/2011
This place is my favorite resturant. I mean I love the food, the people, and the margratias(although they are not that strong they tend to sneak up on you) After partying or for dinner Maravillas is the place to go. A must try.
Posted by Josh Elek on 08/03/2009
And my wife ordered take out from here, so I can't talk much about the service. They seemed like nice folks though. I have no idea what a Tosta is, but I ordered one, and my wife got some chicken Tostatos (which sounds like Tosta and that's funny.) We brought it all home and well... I'm pretty sure I'm going to pull the wrappers out of the trash and lick them again because, holy cow that was good.
Posted by The Real Jack on 03/16/2009
I usually have great experiences at this place but there was one particular time that turned me off. I made an order for delivery and I was told it would take 40 minutes. An hour and a half later I am told it will take 20 minutes. It took two hours and ten minutes total. I didn't even get an apology. The food was hot but not tasty. It was decent. This place used to be much better but has gone downhill. Don't waste your time here.