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Posted by Debbie on 2011-04-29
Lutz used to be a great place - not any more! The new owners have cut back on quality and the service - forget about it! Very snotty attitude. It's almost as if they're doing you a favor. And, to place an order over the telephone - the service is even
Posted by Enrique on 2010-01-22
I used to go to this place when I just came to live in Chicago 32 years ago for the cakes; the coffee was never the best, but ok in combination with the cake. I remember the strawberry cake used to be the best I tried in Chicago: very fluffy and made with
Posted by David in Gurnee on 2008-06-12
I do miss the old owners, but teh pasteries and coffee are great as always.
Posted by alexandra on 2007-04-12
All the charm is lost, the cake was served on plastic plates and coffee in paper cups.It was nothing like it used to be.
Quite sad that the new owners had to cut so many corners.As I was leaving a couple was walking out behind me and said that they won't
Posted by tom on 2007-01-29
A terrific Viennese coffee & pastry shop--a true konditorei. Amazing selection of cakes, tortes, marzipan or ice cream creations, many of which can be viewed in the bakery displays at the front or in the rotating displays in the cafe proper. Old World m