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Posted by Mak on 08/10/2009
Had my 1st trip to Kuma's and the burgers were great (Mastadon and Motorhead(?)). We went on a Sunday afternoon, about 3:30. Before we were seated hostess informed us the wait would be 1/2 hour for an inside table. I asked if it would be quicker for the patio and it was, 20 min wait. This is not fine dining folks. We were seated at a picnic table for crying out loud. So if you can not enjoy a meal w/out 20 different wine choices, go elsewhere. My husband opted for a PBR, and it was only 3$, my RC was refilled gratis. If you pick a snobby beer , you are gonna pay a snobby price. With 35$ including tip (20%), I was happily satiated with my cheesey burger and waffle cut fries. Which I must say were too many to eat on my own. Will be going back.
Posted by Joe from the burbs on 06/20/2009
Just returned from Kumas and do not know where to begin my review. Kumas is the only reason to be anywhere near Belmont & Francisco avenues, unless you're looking to get mugged or run-over by a custom built motor cycle. (You won't confuse a visit here with a day in Napa Valley!) Second; it seems that the existence of their "patio" means they can no longer handle the regors of take-out. I overheard the hostess tell an inquring patron that they stopped doing "take-0ut" once the patio opened. Third; since reservations are not taken, we had to wait 45 minutes on a sweltering side-walk for a table. Oh, the hostess actually came out to the side-walk to ask that I return the Menu I was reading, because they (the menus) "can't leave the restaurant"...I can assure you, the food list is not written on the back of The Dead Sea Scrolls, so why the fuss!!! Fourth, I found that the beer prices were excessive - I mean really, $9.00 for Weiss beer???? Fifth; we ordered an appetizer and four burgers. The appetizer arrived in a timely manner, but the 4 burgers took almost 50 minutes. When I politely asked our server why the pair next to us were served before us, even though they were seated after we arrived I was told - YES - it had to do with the fact that their burgers were less "well-done" than ours!?!?!?! Oh, by the way, our server had the nerve to ask me if I thought she had "f*cked up". "No!", I said I thought the kitchen had f*cked up, and she was not to blame. [At best, this restaurant can handle 30 - 40 patrons]...When I told her their kitchen and grill were simply too small to handle the 80 or so patrons this night she replied by telling me that a typical wait - once seated - is 45 minutes to 2 hours for food?!?!?! She said customers are willing to endure the wait because they realize that the patio "service" makes the place that much busier. Frankly, the best thing about the place were the crispy chips. I know because I finished the eight (08) that were on my plate...Frankly, there are too many really good small to mid-sized restaurants in Chicago to bother with this place. Staff: pomous, arrogant, inexperienced. Venue: small, dark, and without air-conditioning of any consequence. Burgers: good, but certainly not worth the wait, poor service, price, or the feeling you're sitting in a sauna while you wait. DON'T SAY YOU HAVEN'T BEEN WARNED!!!
Posted by X on 06/20/2009
Indescribable burgers! Worth the 2 hour wait particularly if you can get outside seating on a great day. Wait staff are chubby and tatooed if that tickles your fancy. They thing they are HOT. Humor them. Go for the food though.
Posted by jay on 06/11/2009
My friend who just graduated from Kendall college told me i had to try this place. Now he is a chef so i would think he knows good food. He was so right!!! The burger was daaalish!!! Also tried the calamari and for 9 bucks. OMG!! So good and so much! I could stop talkin about this place to Co-workers the next day. So much food so cheap! I couldn't finish my burger. So i ate it the next day! And was it still was great.. Only bad thing was the wait to sit (20 minutes thursday at 7pm). Now that i know how good the food is i would wait twice as long! Also the beer was GREAT as well!
Posted by Mike D. on 03/29/2009
Went for lunch on a Thursday. Small wait, but well worth it. It was as good as everyone says it is. Had the original kuma burger and loved it, along with the waffle fries. I was even more impressed with the menu and all the different types of burgers they offer. Would like to try the make your own mac & cheese, but the burger was too good.
Posted by Kayat on 09/03/2008
Pros: Mighty tasty burgers, patio seating, some parking available in front, hipster environment Cons: Service- I got there a little after the rest of my party, asked the overworked waitress for water and was given the leukwarm water that had been sitting on the table next to my friend (yes, my friend's water was literally taken from him and given to me), even worse, they slacked on refilling the water so my other friend actually had to bum sips of water off of me cause hers was all finished! They never brought me silverware and after dropping mayo on my pants and haphazardly trying to split my burger I went inside to grab some, the only problem -- it's behind the bar and no one really cares to try to help you, but will give you the evil eye when you try to get it yourself. Food- two of the members of our group had their burgers cooked incorrectly, sent back and then brough out hodgepodged versions later. My other friend had cold fries on her plate. Speaking of fries, could they be any more over cooked and salted? At least they're hand made, I guess. I was expecting a bit more at a base price of ~$10/burger Policy- One of the other members in our group came a little late, we had moved to make space for her (she's a petite female) and the hostess came back and apologetically stated that she wasn't able to join us. It was the MOST UNCOMFORTABLE situation I had ever been in. Our friend who never goes out greeting us with a warm smile only to turn to frown. It was really sad and totally put a crimp on our group outing. It wasn't even like it was packed that night. there were 3 open tables and plenty more inside. this place could be better with increased staffing and less stringent guidelines.
Posted by Anonymous on 08/23/2008
i've given this place 3 tries and have yet to be impressed. the first time i had mac n cheese, which was bland and forgettable. granted it's mac n cheese, but come on - i can easily make better at home. the second time i had a veggie burger, and it was dry and tasteless, as was the bun. the 3rd time i went i had a chicken sandwich, and again, it was boring! the buns here are NOT good at all, and i definitely changed up the "type" of sandwich i had (like a black sabbath, neurosis, or iron maiden), but it was all just "eh". one might say "well you didn't ever eat a burger", which is valid i guess, but my friend ate an actual burger, and she even said it was just "ok". the atmosphere is fine, the wait staff is nice, and they have an extensive beer list, but the food leaves much to be desired.