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Posted by black lady on 10/01/2013
they take too long sometimes my pizza is cold. they need some work in the customer service area. they are only one of two pizzarias that deliver in my are so i pick them
Posted by Anonymous on 11/26/2012
I like the pizza a lot but they need some serious work on customer service.. I worked as a manager in one of Chicago's most famous pizzerias. I never allowed my phone workers to say "what?" Its unprofessional. If you can't hear say "excuse me, I'm having a hard time hearing you. Can you repeat that?" I was asked "WHAT?!" in a rude manner several times while I placed my order.. Unexceptable!
Posted by WestSide Actor on 01/22/2011
I must admit that when I called to order a pizza tonight the lady on the phone was rushed but pleasant Which is understandable for a Fri. night. Got a call back not 5 mins. later to confirm the order while I was writing this review. I told her I was leaving a review and she was throughly interested in what I and others had to say! I read some of the reviews to her and she even apologized for getting bad reviews in the area of service and said "we're working on that"! My experience with Barney's has always been cool. The food is always good.. and made to order. And it is one of the few eateries in the hood that delivers! They get an A+ for that alone! And remember, PLEASE tip the drivers 2 or 3 bucks... so they can stay employed and we can keep a good establishment like Barney's in our neighborhood! Finally, don't be acting all loud and ghetto when you go to the restaurant! It ain't good for their business. Thank you!
Posted by Angeleyez on 10/17/2010
Barney's is the only pizza I eat now after trying it 7 yrs ago. I have tried everything on the menu and I love it all. The pizza is way better than Pizza Hut, Luigi's and Home Run Inn. My only complaint is the same as everyone, their service could be better. However it's not horrible either. Barney's is definitely the place to got when you want some great pizza or if you have a craving for anything else and it's really late.
Posted by RAyRAy LOViN'LIfE on 10/08/2010
Barney's Pizza Is So Great I ate it thoughout my wonderful childhood..Other kids and grown ups would LOVE it... IM SO IN LOVE WITH BARNEY''S PIZZA..yyUUMM
Posted by Anonymous on 07/09/2010
I call in an order and the rep didnt give me a chance to say anything she was rushing and rude !!
Posted by Westside pizza on 02/24/2010
There pizza is excellent the prices are great My only complaint is the customer service and the delivery I to me thats what make a good resturant needs improvement in the worst way have spoken to management still waiting on approvement If none is seen in the future will have the community do something about it. STEP UP BARNEYS FOR YOUR CUSTOMERS!!